Terms of Service

Terms of Service
Effective Date: 3/26/2026

Welcome to EcoPump HVAC. By accessing or using our website, services, or purchasing our products, you agree to be bound by these Terms of Service.


1. Services Provided

EcoPump HVAC provides HVAC installation, repair, maintenance, indoor air quality solutions, and related services for residential and commercial customers.


2. Estimates & Pricing

All estimates provided are based on current information and may change upon further inspection. Final pricing will be confirmed prior to work being completed.


3. Payments

Payment is due upon completion of services unless otherwise agreed in writing. We accept approved payment methods including credit/debit cards and financing options.

Failure to make payment may result in service delays, additional fees, or legal action.


4. Scheduling & Cancellations

Appointments may be rescheduled or canceled with reasonable notice. EcoPump HVAC reserves the right to reschedule due to unforeseen circumstances such as weather or equipment availability.


5. Warranty & Workmanship

We stand behind our work and offer warranties on labor and parts where applicable. Warranty terms may vary depending on the service or equipment installed.


6. Customer Responsibilities

Customers agree to:

  • Provide safe and accessible work areas

  • Ensure utilities (electricity, gas, etc.) are available

  • Disclose any known issues that may affect service


7. Limitation of Liability

EcoPump HVAC is not liable for:

  • Pre-existing system issues

  • Damage caused by factors beyond our control

  • Indirect or incidental damages

Our total liability shall not exceed the amount paid for services rendered.


8. Website Use

You agree not to misuse our website or attempt to interfere with its operation. All content is owned by EcoPump HVAC and may not be copied without permission.


9. Privacy

Your use of our website is also governed by our Privacy Policy.


10. Changes to Terms

EcoPump HVAC reserves the right to update these Terms at any time. Continued use of our services constitutes acceptance of those changes.


11. Contact Information

EcoPump HVAC
Email: [email protected]
Phone: (501) 501-6022
Address: Little Rock, Arkansas