Privacy Policy | EcoPump HVAC

Privacy Policy

Your privacy is important to us!

At EcoPump HVAC ("we," "our," or "us"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services. By accessing or using our website, you agree to the practices described in this policy.

Information We Collect

Personal Information: We may collect personally identifiable information, such as your name, email address, phone number, and postal address, when you voluntarily provide it to us through our contact forms, service inquiries, or when you communicate with our team.

Usage Data: Our website may automatically collect certain non-personal information, such as your IP address, browser type, device identifiers, and browsing behavior. We use cookies and similar technologies to gather this data to enhance your browsing experience and improve our website's functionality.

How We Use Your Information

Providing Services: We use the collected information to respond to your inquiries, schedule service calls, and deliver the requested services.

Communication: We may use your email address or phone number to communicate with you regarding your service requests, updates, and important information related to our services.

Improve User Experience: The non-personal information helps us analyze website traffic, understand user preferences, and enhance our website's performance and content.

Data Sharing and Disclosure

Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services. These service providers are required to maintain the confidentiality and security of your data.

Legal Requirements: We may disclose your information when required by law, to comply with legal processes, respond to governmental requests, enforce our policies, or protect our rights, privacy, safety, or property.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have the right to access, update, or delete your personal information from our records. If you wish to exercise any of these rights, please contact us using the information provided at the end of this policy.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review the privacy policies of any websites you visit

Children's Policy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete the data.

Changes to Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the updated version on our website with the revised "Last Updated" date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at:

ECOPUMP HVAC

9999 Yellow Pine Lane

Little Rock, AR 72204

Thank you for choosing ECOPUMP HVAC. Your privacy is essential to us, and we are committed to ensuring the protection and confidentiality of your information.